Cancellation Policy for Students

Last Updated July 1st, 2018

When it comes to applying for a lesson contract for Students, or cancellation after the lesson contract, also if there is an option of rescheduling the time for the lesson, usage and return of points in case of a cancellation, this Cancellation Policy for Students will be followed strictly.

1. From the time that a Student apply for a lesson contract up to the moment when the Teacher reply with his consent, using the application system, the penalty system does not apply and the Student can cancel a lesson.

2. Also, even after the Student received reply with the Teacher' s consent for a lesson, he/she may cancel or reschedule the time of the lesson, without paying any penalty, if it is more than 24 hours before the scheduled lesson start time. In such case, our company will refund the lesson fee.

3. If a Student wants to cancel a lesson within less than 24 hours of the scheduled lesson, he or she must follow the written terms below:

  • 1) When a Student wants to cancel an already scheduled lesson, we shall withdraw a penalty as total lesson fee amount.

4. Either way, we recommend the Students to use our Chat feature in order to communicate with the Teachers.

5. For any terms that are not mentioned in the Policy, please take a look at our updated "Tearms of Use".